Privacy Policy
We respect your privacy and are committed to protecting your personal information — here's exactly how we collect, use, and safeguard it.
1. Information We Collect
We may collect personal information that you provide to us, such as your name, email address, phone number, shipping address, billing address, and payment details when you place an order or contact us.
We also collect non-personal information such as your IP address, browser type, device information, and usage data for analytics and website improvement.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate with you about your orders and inquiries
- Send you updates, offers, and promotions (only if you opt in)
- Improve our products, services, and website experience
- Prevent fraud and ensure website security
3. Payment Information and Razorpay
We use Razorpay as our payment gateway to process secure payments. All payment transactions are processed on Razorpay's secure servers.
We do not store your card details, UPI credentials, or banking information on our servers.
For more details, you can review Razorpay's Privacy Policy: razorpay.com/privacy
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services.
5. Sharing of Information
We do not sell, trade, or rent your personal information. We may share your information only with:
- Payment gateways (Razorpay)
- Delivery and logistics partners
- Service providers who assist in operating our website and business
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
To exercise your rights, please contact us using the details below.
8. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.
9. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: